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To get your Network Unlock Code please follow the below instructions depending on whether you’re a Pay Monthly or Pay as you go customer. Pay Monthly customers We’ll supply a Network Unlock Code (NUC) for you if you’ve bought a phone from us on either pay monthly or pay as you go. An NUC allows you to use non-Vodafone SIM cards with your Vodafone phone. If the unlock code is held in our systems, you’ll receive the unlock code and instructions by email within 24 hours. If the unlock code isn’t held by us, you’ll get an email confirming your request has been received – and that the turnaround time is 48 hours for all makes except Samsung, which is 7-10 working days. You can only get unlock codes for the numbers on your account. If you have two mobile numbers on your account, then you can get two free unlock codes. There’s usually no charge for these network unlock codes. Most pay monthly phones and devices are not network locked. Before requesting a network unlock code, please try a non-Vodafone SIM card and check for error messages. These are the typical network locked messages when a non-Vodafone SIM is placed in the phone: Invalid SIM PAYT lock SIM card not accepted Enter SP code Insert correct SIM card Enter subsidy code If no error message appears, the device is already unlocked. Follow the link below to fill out the NUC request webform – you’ll need the following information: Phone make Phone model IMEI number (get this by entering *#06# into the phone) Your name Your …